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Harnessing innovation
and technology in
Africa’s public sector
The Center for a Reimagined Africa equips public sector leaders with the skills and experience needed to improve service delivery to meet Africa’s public sector challenges. I'm Interested

The challenge vs.
the solution

The Challenge

Africa’s public service practitioners grapple with a unique set of challenges, each particular to their portfolios.  While Africa's public sector leaders have done much work to improve policy environments in Africa, much more still needs to be done to reach implementation and public service delivery targets that meet the needs of their citizens.

Public sector leaders are the front line of implementation and can be empowered to better serve their citizens – with a subtle shift in mindset and the relevant tools and products.

The Solution

Digital tools, products and technologies can assist African governments to achieve their vision for public service delivery. The CRA partners with governments to show public sector leaders the significance of adopting product management practices and how they will radically transform the way public services are developed.

Through our innovative programmes, the Center capacitates public sector representatives to be agents of social change by having an impact on the way they view the operation of public services; developing leaders who can implement a vision of excellence for Africa.

Our
Programs

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ABOUT

The Public Sector
Fellowship

The Public Sector Fellowship is the flagship initiative of the Center for a Reimagined Africa (CRA), aimed at equipping mid-to-senior public sector leaders with essential skills in designing citizen-centered solutions and ethical leadership to unify teams toward shared goals.
Tailored for leaders responsible for executing public projects, the fellowship empowers participants to design impactful social services, understand citizen needs deeply, and apply product-thinking principles to scale these services effectively. Fellows join a dynamic community of practice committed to advancing digital transformation and innovation in the public sector.

As part of the programme, public sector leaders will gain critical leadership skills and insight into the benefits of digital technologies and their potential to increase quality of life, ease of doing business, citizen and investor satisfaction and economic growth.

The program is structured into three phases.

Phase 1 - Pre-Program engagement

The first group of selected pre-fellows will go through a 4-to-6-week pre-program engagement to get a feel of the fellowship experience and prepare to join the core program.

We expect that 60-70% of pre-fellows will be offered full placements at the end of the pre -program phase based on project clarity, engagement and commitment. 

Phase 2 - Core Fellowship Phase

Fellows will focus on implementing pre-approved projects submitted during the admissions and pre-program phases, undergoing a rigorous 9-month process that emphasizes skill acquisition and the cultivation of a service-oriented mindset tailored to meet the evolving needs of citizens .

Phase 3 - Lifelong Learning

Phase 3 of the fellowship marks a lifelong commitment to continuous learning and the practical application of insights gained during Phases 1 and 2 to improve service delivery. During this stage, fellows join an alumni community where they can receive support as they continue to implement projects within the public sector. This phase is designed to provide ongoing guidance and assistance, ensuring that fellows can effectively execute their initiatives and achieve measurable improvements in service delivery.

Challenging Leaders to Get The Job Done

This fellowship is not a typical senior leadership development course—it’s about building a community of action-oriented leaders committed to addressing citizens’ needs. The program emphasizes practical, actionable knowledge over theoretical discussions, equipping fellows with a product management mindset to drive meaningful advancements in service delivery.

User-centered vs solution-centered

The fellowship nurtures a shift from solution-centered thinking to a user-centered approach, empowering leaders to create citizen-driven solutions as they work on their required projects throughout the program, with tangible results as a measure of success.

Problem-solving as an iterative affair

Problem-solving is an iterative process—more than just achieving a one-time goal. The focus is on fostering agility, deepening understanding of customer needs, and mastering problem-solving techniques to drive sustained improvement.

Outcomes are greater than outputs

Ultimately, the fellowship focuses on outcomes, not just outputs. The implemented solution is not the end goal; fellows are trained to track towards the overarching impact of their solutions, ensuring lasting value and real-world results for citizens

The 8-month Fellowship Offers

The Fellowship is thoughtfully designed to empower participants to solve real-world problems by ideating and executing projects that provide impactful solutions. Central to this mission, the Fellowship plays a crucial role in cultivating a citizen-centric mindset, ensuring that these solutions are tailored to meet citizens’ needs. To achieve this, we actively engage in six core program pillars, which foster collaboration and support the successful execution of projects.

1

Skills
Workshops

Tailored training in customer-centric thinking and leadership aimed at core skills to drive effective execution in the public sector.

2

Intensives

In-person facilitated sessions held each quarter; sessions focus on learnings, sharing experiences, and assessing impact within the group.

3

Peer Group
Discussions

Peer review mechanisms to drive accountability, foster the sharing of best practices and build a community of diverse public sector leaders

4

Executive Coaching
Sessions

 Regular, structured coaching sessions with executive leadership coaches to provide guidance on issues of personal and professional development.

5

Mentorship & Product
Coaching

Led by experienced product coaches who are leading the implementation of user-centred solutions.

6

Results
Showcase

Periodic presentations to peers, programme staff, ministry/agency stakeholders, the presidency, the media and other external guests.

During the structured eight month program admitted fellows will have three intensive sessions (each lasting a week) :

Intensive 1

Identify the problem – “fall in love with the problem” you are solving in the public sector.

Intensive 2

Testing and Improving Solutions- Validate the solution, gather feedback, improve the MVP, and roll it out to a larger audience.

Intensive 3

Product/service (solution) launched on a larger scale with more users. Collect feedback & keep improving. Summarize progress of the public sector project into a case study and showcase.

Note: Host locations for Fellowship Intensives are based on the nationality composition of admitted fellows.

Key
Dates

Nomination and Application Closed

We have currently closed nominations and applications for the 3rd Public Sector Fellowship Cohort.

Meet the
Facilitators

Chidi Afulezi

Head of Faculty

Dr. Ruwayne Kock

Head of Faculty

Ruvimbo Chikwava

Consulting Faculty Member

Yannick Kazadi

Asst Head of Faculty

Margaret Ondeng

Product Coach

Community

Hear from our
Fellows

Developing solutions that reflect local development and social service priorities