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The challenge vs.
the solution

The Challenge

Africa’s public service practitioners grapple with a unique set of challenges, each particular to their portfolios.  While Africa's public sector leaders have done much work to improve policy environments in Africa, much more still needs to be done to reach implementation and public service delivery targets that meet the needs of their citizens.

Public sector leaders are the front line of implementation and can be empowered to better serve their citizens – with a subtle shift in mindset and the relevant tools and products.

The Solution

Digital tools, products and technologies can assist African governments to achieve their vision for public service delivery. The CRA partners with governments to show public sector leaders the significance of adopting product management practices and how they will radically transform the way public services are developed.

Through our innovative programmes, the Center capacitates public sector representatives to be agents of social change by having an impact on the way they view the operation of public services; developing leaders who can implement a vision of excellence for Africa.

Our
Programs

Public Sector Fellowship
Equipping mid-to-senior public sector leaders with essential skills in designing citizen-centered solutions and ethical leadership to unify teams toward shared goals
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Togo Digital Ambassador Program
Join a dynamic team of young professionals shaping the future of Togo’s digital landscape.
Learn More
Center for Executive Coaching
An executive coaching program that helps leaders on their journey as they explore the next level of growth.
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ABOUT

The Public Sector
Fellowship

The Public Sector Fellowship is the flagship initiative of the Center for a Reimagined Africa (CRA), aimed at equipping mid-to-senior public sector leaders with essential skills in designing citizen-centered solutions and ethical leadership to unify teams toward shared goals.
Tailored for leaders responsible for executing public projects, the fellowship empowers participants to design impactful social services, understand citizen needs deeply, and apply product-thinking principles to scale these services effectively. Fellows join a dynamic community of practice committed to advancing digital transformation and innovation in the public sector.

As part of the programme, public sector leaders will gain critical leadership skills and insight into the benefits of digital technologies and their potential to increase quality of life, ease of doing business, citizen and investor satisfaction and economic growth.

The program is structured into three phases.

Phase 1 - Pre-Program engagement

The first group of selected pre-fellows will go through a 4-to-6-week pre-program engagement to get a feel of the fellowship experience and prepare to join the core program.

We expect that 60-70% of pre-fellows will be offered full placements at the end of the pre -program phase based on project clarity, engagement and commitment. 

Phase 2 - Core Fellowship Phase

Fellows will focus on implementing pre-approved projects submitted during the admissions and pre-program phases, undergoing a rigorous 9-month process that emphasizes skill acquisition and the cultivation of a service-oriented mindset tailored to meet the evolving needs of citizens .

Phase 3 - Lifelong Learning

Phase 3 of the fellowship marks a lifelong commitment to continuous learning and the practical application of insights gained during Phases 1 and 2 to improve service delivery. During this stage, fellows join an alumni community where they can receive support as they continue to implement projects within the public sector. This phase is designed to provide ongoing guidance and assistance, ensuring that fellows can effectively execute their initiatives and achieve measurable improvements in service delivery.

Nominate a Fellow
Express Interest

Challenging Leaders to Get The Job Done

This fellowship is not a typical senior leadership development course—it’s about building a community of action-oriented leaders committed to addressing citizens’ needs. The program emphasizes practical, actionable knowledge over theoretical discussions, equipping fellows with a product management mindset to drive meaningful advancements in service delivery.

User-centered vs solution-centered

The fellowship nurtures a shift from solution-centered thinking to a user-centered approach, empowering leaders to create citizen-driven solutions as they work on their required projects throughout the program, with tangible results as a measure of success.

Problem-solving as an iterative affair

Problem-solving is an iterative process—more than just achieving a one-time goal. The focus is on fostering agility, deepening understanding of customer needs, and mastering problem-solving techniques to drive sustained improvement.

Outcomes are greater than outputs

Ultimately, the fellowship focuses on outcomes, not just outputs. The implemented solution is not the end goal; fellows are trained to track towards the overarching impact of their solutions, ensuring lasting value and real-world results for citizens

The 8-month Fellowship Offers

The Fellowship is thoughtfully designed to empower participants to solve real-world problems by ideating and executing projects that provide impactful solutions. Central to this mission, the Fellowship plays a crucial role in cultivating a citizen-centric mindset, ensuring that these solutions are tailored to meet citizens’ needs. To achieve this, we actively engage in six core program pillars, which foster collaboration and support the successful execution of projects.

1

Skills
Workshops

Tailored training in customer-centric thinking and leadership aimed at core skills to drive effective execution in the public sector.

2

Intensives

In-person facilitated sessions held each quarter; sessions focus on learnings, sharing experiences, and assessing impact within the group.

3

Peer Group
Discussions

Peer review mechanisms to drive accountability, foster the sharing of best practices and build a community of diverse public sector leaders

4

Executive Coaching
Sessions

 Regular, structured coaching sessions with executive leadership coaches to provide guidance on issues of personal and professional development.

5

Mentorship & Product
Coaching

Led by experienced product coaches who are leading the implementation of user-centred solutions.

6

Results
Showcase

Periodic presentations to peers, programme staff, ministry/agency stakeholders, the presidency, the media and other external guests.

During the structured eight month program admitted fellows will have three intensive sessions (each lasting a week) :

Intensive 1

Identify the problem – “fall in love with the problem” you are solving in the public sector.

Intensive 2

Testing and Improving Solutions- Validate the solution, gather feedback, improve the MVP, and roll it out to a larger audience.

Intensive 3

Product/service (solution) launched on a larger scale with more users. Collect feedback & keep improving. Summarize progress of the public sector project into a case study and showcase.

Note: Host locations for Fellowship Intensives are based on the nationality composition of admitted fellows.

Nominate a Fellow
Express Interest

Key
Dates

Nomination and Application Closed

We have currently closed nominations and applications for the 3rd Public Sector Fellowship Cohort.

Meet the
Facilitators

Chidi Afulezi

Head of Faculty

Dr. Ruwayne Kock

Head of Faculty

Ruvimbo Chikwava

Consulting Faculty Member

Yannick Kazadi

Asst Head of Faculty

Margaret Ondeng

Product Coach

Community

Hear from our
Fellows

Developing solutions that reflect local development and social service priorities

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10 Sep
Case Study

Rwanda: Pioneering e-Procurement in Africa

Keeping the procurement process simple and cost efficient is a major challenge that every government faces. Despite best efforts, the public procurement process is often lengthy, complex, and...
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African Leadership University (ALU) is an organization under the African Leadership Group. We belong to a lifelong ecosystem for developing African leaders.

Our mission is to develop ethical, entrepreneurial and innovation leaders who will lead the transformation of the African continent.

We believe Africa has the potential to be the go-to source for talent and leaders to drive the continent’s development.

We have two undergraduate institutions in Mauritius and Rwanda. Our post-graduate institutions include a Business School and a School of Wildlife Conservation.

More from CRA

Join CRA

Contact Us

  • Bumbogo, Kigali Innovation City, Next to Azam,Kigali, Rwanda
  • cra@alueducation.com

Chidi Afulezi

Chidi Afulezi is a seasoned product management coach, digital strategist, and venture builder dedicated to enhancing Africa’s digital and creative economies. He is the founder and managing principal of redKola Digital Labs and The Massive Company. He is also the co-founder of the Product Leadership Accelerator (PLA), aKoma Media, and Rouse Media. He serves as Head Faculty for Product, Innovation, and Entrepreneurship at the ALU School of Business and Center for A Reimagined Africa. He teaches product management at UC Berkeley’s Haas School of Business and General Assembly. His work emphasizes embedding product management principles within Africa’s private and public sectors. With earlier leadership roles at Sony Music, Time Warner, CNN, and AT&T, Chidi holds a bachelor’s degree in Mathematics and Electrical Engineering from NYU and Stevens Institute of Technology, and an MBA from NYU’s Stern School of Business. He is committed to building products and teams that shape Africa and the world’s future.

Dr. Ruwayne Kock

Dr Ruwayne Kock is an award winning organisational psychologist who works as a practitioner and academic across industries, levels and geographies. He has extensive global experience in leadership development, talent management, executive coaching, and diversity, equity and inclusion (DEI). 

Dr Kock holds a Doctorate in Commerce in the field of industrial and organisational psychology from the College of Business and Economics, University of Johannesburg. 

He serves as Head of Faculty for Leadership at the African Leadership University School of Business

Ruvimbo Chikwava

Ruvimbo is currently the Founder & Managing Partner at Blue Savanna Limited, an advisory firm made up of a network of Partners across Africa that works with its clients to facilitate their successful entry into different African Markets, leveraging the principles of Product Management to ensure market fit. He is also a Co-founder and Director at African Solutions Private Limited and Cornerstone Conservation Limited.

He started off his career with PwC and later he was the Executive in charge of Treasury and Business Development at the most extensive integrated agro-processing company in the region. He serves as a consulting faculty member for the Public Sector Fellowship program under the Centre for Reimagined Africa, at the Africa Leadership University. Prior to that, he served as a consulting faculty member at the African Leadership University’s School of Business, specifically within their Product, Innovation, and Entrepreneurship program, and as a Subject Matter Expert for the Capstone Projects.

An MBA holder, Ruvimbo also sits on various boards of private companies involved in Private Equity, Healthcare Provision, Business Process Outsourcing, conservation, and biodiversity management.

Yannick Kazadi

Yannick is a business executive with a background in business expansion, Business Planning, strategic initiatives, market research, negotiation, business partnerships, sales, market development, and marketing. He currently serves as CEO of Yellowstone DRC, a company specialising in infrastructure development and management.
Yannick holds an MBA from the African Leadership University and is currently pursuing a Msc in Industrial Project Management with the University of Birmingham in the UK with a particular interest in investigating factors contributing to project failure in Africa, particularly in infrastructure as well as practices that could be employed to improve efficiency in project planning and execution.

Yannick serves as Assistant to the Head of Faculty for the Center for a Reimagined Africa and has previously served in the same capacity at the African Leadership University School of Business.

Margaret Ondeng

Margaret Ondeng is a seasoned fintech product leader with a decade of experience driving innovation in Sub-Saharan Africa. As the Product Head of Fintech at ECS Africa, she leads cross-functional teams to deliver cutting-edge payment product solutions across the region.

Margaret’s professional journey spans roles in prominent companies such as Mahindra Comviva, Inmobia Technologies, DPO Group, Equity Bank and Peach Payments. She specializes in product management, leading teams to shape, innovate, and execute product strategies that meet the unique demands of African markets.

Margaret’s commitment to innovation extends beyond her career. She actively engages with startup ecosystems and educational institutions, mentoring young talent and serving as a judge for global challenges like Technovation and the Diamond Challenge. Recognized by Technovation Global as a Judge Advisor, Margaret has also earned accolades such as IBM’s Master the Mainframe Champion and the Grace Hopper Scholar award from Facebook.

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